Cancellation And Refund Policy

1. Cancellations received after the payment was done and hotel confirmations will incur a cancellation fee of 15% of full hotel cost as administration fee plus credit card charges if applicable.

2. Cancellations received from booking until up to 45 days prior to check-in will incur a cancellation fee of 25% of full cost.

3. Cancellations received between 30 days prior to tour check-in will incur a cancellation fee of 45% of full cost.

4. Cancellations received between 29 & 16 days prior to tour check-in will incur a cancellation fee of 75% of full cost.

5. Cancellations received within 14 days prior to tour arrival will incur a full cost of reservations as cancellation fee.

6. Please also note that failure to arrive will incur a full cost of reservations and refunds will not be given for any day after the date of arrival has passed. The credit card charges (transaction fee) if applicable will be deducted in all the refunds.

7. For full cancellation policy.

Multiple times debiting of Bank Account due to technical error OR Guest's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the candidate.

Due to technical error, payment being charged on the Bank Account but Hotel Booking is unsuccessful. if in such cases, Guest wishes to seek refund of the amount, he/she would be refunded the amount, after deduction of Payment Gateway charges.

In any other cases, candidate wishes to seek refund of the amount, he/she would be refunded net the amount, after deduction of Payment Gateway charges and cancellation charges as per cancellation policy.

The Guest will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.

The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded through electronic mode in favor of the applicant and confirmation sent to the mailing address given in the online registration form, within a period of 14-21 working days on receipt of such claim.